Online Casino FAQs

Listed below you can find valid answers to some the most common questions most people put forward with regards to online casinos. Click on the question in order to reveal the corrisponding answer for it, if your query is not covered on this page you may get in touch with our staff via email.


You need to be at least 18 years of age in order to be able to gamble online. If you are younger than 18 years then not only will you not be able to withdraw any winnings you might make but online gambling can be considered an offense and it could get you into trouble.

You need to be of legal age 18+. You will also need an email address and/or a mobile phone for SMS verification. 

With the above mentioned requirements being met, visit the casino website you want to register at, enter you detail in the registration form and finally complete the email or SMS verification to activate your account.

You do not need to deposit in order to complete a registration. Click here for a list of Recommended Online Casinos.

To play casino games for real money you need to be of legal age and have a registered account with one or more online casinos.

Login to you casino account and open the cashier page to deposit funds into your casino account (if you don't have any funds in our account already). After this is done just open your favourite games from the casino's main page and start playing!

Best of luck

First and foremost you have the convenience of being able to gamble from the comfort of your home straight of your laptop, tablet or smartphone. Aside from this however, strict regulations which are imposed onto online casino operators means that the odds of winning when playing online are in fact far better than at a land based casinos.

This fact is due to the minimum allowed RTP of online slot games being legally required to have a higher value than what is legally required in land based casinos. 

Not really, any decent computer or mobile device should have more than enough power to give you a smooth experience with online slots.

Basically, with regards to phones and tablets if you are able to play Android or iOS games with no issues then you are fine, on the PC side if your computer is not older than eight (8) or ten (10) years or so you should also be fine.

Absolutely, online casinos are very heavily regulated and undergo regular audits by regulatory bodies to ensure no foul play on their behalf. Some online casinos called 'Rogue Casinos' are unlicensed and should ALWAYS be avoided.

To be safe you may refer to our list of trusted and recommended casinos or our list of trusted new casinos.

 

Yes you can. Online casino games are platform independent meaning they will run with no compatibility issues irrelevant of the device or brand of device running them.

The online casino itself is just a website at its core, PC vs Mac holds no ground here.

Online casinos have a number of different games you can choose from, these would include: Video Slots, Jackpot Slots, Classic Slots (AWPs), Video Poker, Casual Games, Blackjack, Baccarat, Roulette, Craps and, Live Dealer Games etc…

The odds will always be under 100% (otherwise casinos would make no profit) and often near the 97% mark (casinos make a lot of money from slots). The slot machine above would return ~97.0% to players in the long run. However, we rarely know the odds of slot machines.

Online slots have better odds than physical slots such as Vegas Slots

No they do not. Online casinos integrate their websites with game provider companies such as Play'N'Go, Netent, Microgaming etc… which create, develop and maintain the games.

Many online casinos will have many similar games to each other due to this fact.

Bonus funds generally are awarded with a so called wagering requirement which needs to be completed in order to be able to withdraw the bonus. Once a wagering requirement for a bonus is complete the bonus amount will be moved into your real balance and you can withdraw it.

As a rule of thumb, anything in your bonus balance is not immediately withdraw-able, anything in your real balance is.

We have an article on this exact topic, you should try and play High volatility slot machines in order to have a better chance of winning big, keeping in mind that these games carry a higher risk factor too.

For full information read why you should play high variance slots.

This highly depends on how much you are willing to risk, larger hand sizes will give much larger wins but will also drain your bankroll faster if the machine's odds are not in your favor.

As a general rule of thumb we would recommend anything between 0.45% and 0.75% of your total bankroll per bet.

Read the bonus terms and conditions and don't break the during your game play session. These generally include maximum bet sizes to look out for as well as bonus grinding rules (essentially risking high on slots when grinding down the wagering on video poker or table games).

Play within the casino's rules to avoid disappointment. For further info read about how to maximise your welcome bonus.

This is a monetary incentive given by online casinos on a player's first or first few deposits made at the casino. A welcome bonus usually comes in the form of a deposit match bonus and sometimes includes free spins thrown in.

A standard welcome bonus would be a 100% deposit match with about  25-50 free spins or so.

A no deposit bonus is in many ways free cash which can be played at an online casino without needing to make any form of deposit beforehand.

No deposit bonuses can come in the form of bonus funds or free spins and will, in 99% of cases, have a maximum allowed withdrawal amount set to safeguard the casino from getting ripped to shreds by an influx of players taking money out without putting one cent in.

Check out our no deposit bonuses list to see if there is anything on offer at this moment.

This type of bonus which is awarded after a sum of money is lost by a player at an online casino. Cashbacks are a very welcomed type of bonus by many casino players since they usually come with almost non-existent wagering requirements and give a good second chance of turning a bad gambling session into a wining one.

Wagering requirements, sometimes referred to as play-through requirements are a condition which must be met before a bonus will be turned to real funds.

The condition is a multiplier of either the deposit, bonus, or deposit and bonus amounts put together with the ultimate value stating the total amount (value in euro) of bets a player must place at the casino before the wagering requirement is complete.

Example: 100% Deposit Bonus up to €100 with a 30x B+D wagering

Depositing €100, yields €100 real & €100 bonus, so 30x multiplied by €200 (30 X (100+100)) gives us €6,000 in wagering requirement.

Before the bonus and any wins derived from it become withdraw-able we must place a volume of at least €6,000 in bets on the casino.

 

 

are the conditions you need to meet in order to claim a casino bonus. They generally specify the amount of times you need to deposit your own real cash (within a certain time period) to qualify for the bonus reward being offered.

This will generally happen automatically as the casino will keep track of your total amount of deposits and bets and reward you with comp. points or progress you forward in their loyalty reward scheme accordingly.

Most new players enter on a bronze level or equivalent and then work their way up until they reach the highest reward level. This is achieved by earning player points with every real money game you play.

Absolutely. Your casino account must have the ability to provide you with records of all the deposits and withdrawals you have made.

Some types of banking methods such as eWallets would also have a transactional history of the payments you make and the funds you receive from online casinos.

Starting off as a new member you can expect a decent welcome bonus and some on-going promotions to take advantage of. As you progress further within the online casino's loyalty program you can expect some small freebies such as free spins or bonus funds.

At the highest loyalty scheme levels players get invited to exclusive tournaments and can qualify for high value prizes such as luxury holidays

Unfortunately, there is no easy way of doing so. Rogue casinos look the same as regular trusted ones which is why many unsuspecting players get stung!

The fact is anyone can launch an online casino but only legit sites will carry a license from a reputable gambling association, look out for the casino license in the footer of the website or check out our lists of 100% safe and trusted online casinos.

In order to withdraw your winnings you must undergo an quick KYC process at the online casino first.

This involves submitting:

  1. Proof of identity documents (such as ID card or Passport)
  2. Proof of address (Utility Bill)
  3. Proof of payment (screenshot of your eWallet or photo of masked Credit/Debit Card)

No licensed casino will be able to process a withdrawal without the above. The good news is that this in only required once in order for the casino to assign a verified status on your account and clear it for this and any future withdraw transactions.

First of all, there is nothing to be embarrassed about. If you are unable to stop yourself from excessive gambling then the most important thing to do is to seek help from either your family and friends and/or from dedicated organisations.

You should self-exclude yourself from the casino by contacting them over chat and telling them you wish to be permanently excluded from all their casino products and not receive any further promotional material via email.

If you are a UK citizen you can register with GamCare which will block your email(s) from making any further logins or registrations at any UKGC licensed casinos.

There are some warning signs if you're concerned that you yourself or someone else you may know might have a gambling problem.

Strong warning signs are if an individual is hiding this habit from friends and family, spending more than they would like to or can reasonably afford to, chasing lost money, thinking about gambling throughout the day or maxing out bank accounts and getting into debt as a result of your real money gambling.

This can happen to anyone and should be dealt with as it will cause compounding problems, the best thing to do is to seek help and advice from friends and family or to seek advice from dedicated support organisations.

Gambling addiction is not something to feel embarrassed about, however it needs to be addressed.